Your privacy matters

Privacy Policy

Last Updated: May 17, 2026

At Vesta Ember, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit vestaember.com and purchase our products.

Information We Collect

Information you provide

Name, email address, phone number, shipping and billing address, payment information (processed securely by our payment partners), account credentials, and order history.

Information collected automatically

IP address, device and browser type, pages visited, referral source, and data gathered through cookies and analytics tools.

Marketing preferences

If you sign up for our newsletter or promotional communications, we retain your subscription preferences and contact information.

How We Use Your Information

  • To process and fulfill your orders, handle payments, and provide customer support.
  • To send order confirmations, shipping updates, and service-related communications.
  • To improve our website, personalize your browsing experience, and analyze site performance.
  • To send marketing emails and promotions where you have opted in. You can unsubscribe at any time via the link in any email.
  • To detect and prevent fraud, and to comply with applicable legal obligations.

How We Share Your Information

We do not sell your personal information. We share it only as necessary to operate our store:

  • Service providers: Payment processors, shipping carriers, fulfillment partners, and analytics providers.
  • Legal compliance: We may disclose information when required by law or to protect the rights, property, or safety of Vesta Ember and our customers.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Your Rights

All Customers

You may access or correct your personal information by logging into your account or contacting us at hello@vesta-ember.com.

California Residents (CCPA)

If you are a California resident, you have the right to request disclosure of the categories of personal information we have collected about you, request deletion of your data (subject to certain exceptions), and opt out of the sale of your personal information. To exercise any of these rights, please contact us at hello@vesta-ember.com. We will verify your identity before processing your request.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. You can control cookie preferences through your browser settings at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised date at the top of this page will be updated. We encourage you to review this page periodically.

Questions about this policy? We're happy to help.

Contact Us